• Personal Information: Full name, email address, phone number, billing and shipping addresses, and payment details (if applicable).
• Marketing Data: Information provided when subscribing to our email or SMS marketing lists.
• Device and Browsing Information: Cookies, IP addresses, and browsing behavior collected for analytics and personalization.

We collect and utilize customer data to deliver exceptional service and tailored experiences, such as recommending personalized products based on browsing history, offering exclusive discounts tailored to purchase behavior, and sending targeted promotions that align with customer preferences. This includes survey responses, user preferences, emails, and any additional information provided by our customers. All data collected is handled in accordance with applicable privacy laws and used solely to enhance the quality and personalization of our services.

• To process orders and payments.
• To provide customer support and respond to inquiries.
• To send promotional content via email and SMS marketing.
• To personalize user experiences and recommend products.
• To comply with legal obligations.

In addition to the uses listed above, we may use your information for the following purposes:

• Loyalty programs, where applicable, to reward repeat customers and enhance their shopping experience.
• Referral tracking to reward users who refer others to our platform.
• Product feedback requests to improve existing offerings and develop new ones.
• Special promotions tailored to your preferences and purchase history.

• We only send marketing communications to users who have explicitly opted in.
• You can unsubscribe from email marketing by clicking the "unsubscribe" link in any email.
• To opt out of SMS marketing, reply with "STOP" to any SMS you receive.
• All email and SMS marketing are compliant with the CAN-SPAM Act and Telephone Consumer Protection Act (TCPA). This means we do not share or sell your contact information without your explicit consent, provide clear unsubscribe options in all communications, and ensure that messages are sent only to those who have opted in. We adhere to strict guidelines to protect your privacy and maintain transparency in our marketing practices.

Our email and SMS marketing programs rely on automated messaging to provide timely and relevant updates to our customers. These include:

• Welcome Messages: Sent upon subscribing to confirm your registration and provide initial engagement.
• Order Confirmations and Shipping Updates: Automatically generated to keep you informed about your transactions.
• Abandoned Cart Reminders: Sent when you leave items in your cart without completing a purchase, reminding you to revisit.
• Special Promotions and Discounts: Tailored messages based on your preferences and browsing history.
• Follow-Up Surveys and Feedback Requests: Automated emails or SMS messages sent post-purchase to gather your opinions and improve our services.

All automated messages are sent only after you provide explicit consent through our subscription forms or during checkout. We use a double opt-in process for email marketing to ensure compliance with privacy regulations, and our SMS campaigns comply with the Telephone Consumer Protection Act (TCPA). Customers can opt out of any automated communication by clicking the "unsubscribe" link in emails or replying "STOP" to SMS messages.

We may share your personal information with trusted third-party service providers for the following purposes:

• Payment processing.
• Shipping and delivery services.
• Marketing platforms (e.g., email and SMS providers).
• Analytics and website optimization tools.

We collaborate with a range of trusted third-party providers to ensure the seamless delivery of our services and to enhance your shopping experience. These providers include Globo, which facilitates product customization for tailored shopping; Klaviyo, which powers our email marketing campaigns to deliver timely and relevant communications; and Postscript, which manages SMS marketing to provide personalized engagement. Google and YouTube support our analytics, advertising, and video hosting needs, enabling better user experiences and outreach. ReConvert optimizes post-purchase upselling and thank-you pages, while FBT (Frequently Bought Together) recommends complementary products to enrich your shopping journey. AfterShip keeps you informed with shipment tracking updates, and Outfy automates social media marketing to expand audience engagement. Pixci Resize optimizes image sizes for faster website performance, while Smile.io powers our loyalty and rewards programs. Accounts Concierge enhances account management and customer support, and Recharge Subscriptions facilitates the management of recurring orders. Wishlist Plus allows customers to save and manage their desired products, and Tidio supports live chat and efficient customer communication. Each of these tools plays a critical role in providing you with a superior and personalized shopping experience.

• We use encryption to protect sensitive information such as payment details.
• Our databases are secured with firewalls and regular system audits.
• Access to your personal information is restricted to authorized personnel only.

We implement industry-standard security measures to protect your personal information, including SSL (Secure Socket Layer) certification to encrypt data transmitted between your device and our servers. Our systems are monitored regularly for vulnerabilities, and we conduct routine audits to ensure compliance with the highest security standards. Additional safeguards include multi-factor authentication for accessing sensitive data and robust firewalls to prevent unauthorized access.

Our privacy practices comply with the following laws and regulations, ensuring that we uphold the highest standards of data protection and privacy across all jurisdictions where we operate:

• General Data Protection Regulation (GDPR): Applies to EU customers and grants rights such as data access, correction, and deletion.
• California Consumer Privacy Act (CCPA): Provides California residents with rights to access, delete, or opt out of data sharing.
• CAN-SPAM Act and TCPA: Regulate email and SMS marketing communications in the U.S.

We comply with all necessary laws and regulations applicable to our operations. This includes regular monitoring of legal updates, training staff on compliance requirements, and conducting internal audits to ensure adherence to these laws. Additionally, we utilize advanced systems and trusted third-party tools to manage and protect customer data in alignment with these regulations, ensuring a high standard of transparency and accountability. This includes the General Data Protection Regulation (GDPR) for EU customers, the California Consumer Privacy Act (CCPA) for California residents, the CAN-SPAM Act, and the Telephone Consumer Protection Act (TCPA) in the U.S. We also adhere to additional local laws where required, such as PIPEDA in Canada and other relevant data protection and privacy regulations in jurisdictions where we operate.

• We use cookies to enhance your browsing experience and analyze website traffic.
• Cookies may track user preferences, cart details, and browsing activity.
• You can manage your cookie preferences through your browser settings.

We use a variety of top third-party tracking tools and marketing platforms to enhance your experience and optimize our services. These include Google Analytics for tracking website performance and user behavior, Facebook Pixel for managing advertising campaigns and retargeting, and tools like TikTok, Snapchat, YouTube, Instagram, and Roku to expand our advertising reach and engage with diverse audiences. These technologies are integrated into our platform to personalize your shopping experience, understand your preferences, and provide relevant recommendations, ultimately improving the overall functionality and appeal of our website.

You have the following rights regarding your personal data:

• The right to access the information we hold about you.
• The right to request corrections or updates to your information.
• The right to request deletion of your personal data ("Right to be forgotten").
• The right to withdraw consent for marketing communications at any time.

We ensure full compliance with all applicable laws, including Nevada privacy laws such as NRS 603A, which grant Nevada residents the right to request that their personal information is not sold. Additionally, we adhere to the General Data Protection Regulation (GDPR) for EU residents, providing rights such as data access, correction, and deletion. In California, we comply with the California Consumer Privacy Act (CCPA), which allows residents to opt out of data sharing and request the deletion of their information. For Canadian customers, we operate under the Personal Information Protection and Electronic Documents Act (PIPEDA). Our practices are also aligned with the CAN-SPAM Act and Telephone Consumer Protection Act (TCPA) in the U.S. to regulate email and SMS communications. We respect privacy laws globally and ensure data handling practices meet the requirements of all jurisdictions where we operate. Customers may contact us directly to exercise their rights under these regulations.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Additionally, we may notify users of significant updates through email communications, a website banner, or notifications via our mobile app to ensure transparency and accessibility. Additionally, we may notify users of significant updates through email communications or a website banner to ensure transparency and accessibility. Please review this policy periodically to stay informed about how we protect your information.